Terms and Policies

Last updated on October 29, 2020

Below you will find the details regarding what personal data are collected when you use this website, why they are collected, how they are stored and for how long, who has access to it, and how you may request that it be deleted at any time. 

I reserve the right to change these policies and terms at my discretion. If any changes are made, I will provide written notice on this website and/or through email notification to my customers.

This website (https://ironchickenkitchen.com) and its contents are owned by Komnata Chista LLC, DBA Iron Chicken Kitchen, which is located in Broomfield, Colorado, and solely owned and operated by Karren Doll Tolliver, who may be reached at admin@ironchickenkitchen.com or through the Contact page on the website. 

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I value your trust and will do everything within my power to protect your information. I will never give away or sell any of your personal information, including but not limited to your name, email address, mailing address and/or phone number. If there is ever a breach of the website’s security, I will notify every customer by email within 72 hours of the time when I became aware of the breach. 

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By using this website, you are agreeing to the following policies and terms. 

The following section of the document is organized by method of interacting with the website:

Contact Page

When you send a message through the contact page, the website collects your name, email address, message, IP address and a browser user agent string. Your IP address and browser user agent string are used to help detect and block spam. 

Your name, email, and message are emailed directly to me, so that I can read it and respond to you! 

All of this information is stored securely in my email service provider database and in a secure database on my website server. I am the only person who has access to that information. It may be stored for as long as Iron Chicken Kitchen remains in business. However, I will delete your name, email address and message text from both locations upon your request, at any time. 

Blog Comments

When you leave a comment on a blog post, the website collects your name, email address, comment, IP address and a browser user agent string. Your IP address and browser user agent string are used to help detect and block spam.

An anonymized string created from your email address may be provided to the Gravatar service to see if you have previously established a personal avatar or other profile picture. If you have, then, after approval of your comment, your profile picture will also be made visible to the public in the context of your comment. 

Your name, email address and comment will be stored for as long as Iron Chicken Kitchen is in business in a secure database on the website server that only I can access. In addition, your name and comment, but not your email address, will be visible to other blog visitors. If you request to have your comment deleted, I will do so. 

Note that I reserve the right to remove (or refuse to approve) any comments that I feel are inappropriate or do not contribute to an ongoing dialogue. Rude, inflammatory, offensive and/or threatening comments will be deleted. Please be courteous and respectful of others. Thank you!

Product Reviews

When you leave a review, the website collects your name, email address, a number of stars, review text, IP address and a browser user agent string. Your IP address and browser user agent string are used to help detect and block spam.

Your name, email address, number of stars and review text will be stored for as long as Iron Chicken Kitchen is in business in a secure database on the website server that only I can access. In addition, your name, number of stars and review text, but not your email address, will be visible to other visitors. If you request to have your review deleted, I will do so. 

Note that I reserve the right to remove (or refuse to approve) any reviews that make inappropriate claims about Iron Chicken Kitchen products. 

Website/Newsletter Subscriber

When you subscribe to the website and newsletter list, the email newsletter service collects your name, email address, and method and date of subscription, and stores it in a secure database that only I can access. Additional information about your actions on the website, such as purchases, may also be collected, to help me tailor newsletter campaigns to the people who are most likely to be interested. 

You may unsubscribe to the newsletter at any time by clicking on the unsubscribe link that is included at the bottom of every email and you will no longer receive any of my email newsletters. If you contact me and ask to have your information deleted immediately, I will do so. 

Email Correspondence

When you email me directly (admin@ironchickenkitchen.com), my email service provider provides me with your name, email address and message. A record of our correspondence is stored securely in my email service provider database and your name and email address are also stored in my contact list. I am the only person with access to this information. It may be stored for as long as Iron Chicken Kitchen remains in business. However, I will delete your name and email address and all records of our conversations upon your request, at any time. Note that this will not affect any information stored for you by your email service provider. 

Account

When you create an account on this website, you provide login credentials, your name, email address, mailing address, billing address and a phone number. You can access and/or change this information by visiting “My Account” on the website. This information is used to automatically populate your order form when you place an order.

This information is stored in a secure database on the website server. I am the only person with access to this database. If you request to have your account deleted, I will do so. 

Shopping / Purchases

When you visit shopping pages on this website, the following information is collected: your location, IP address, browser type, the products you view, and your shopping cart contents. When you make a purchase on this website, the following additional information is also collected (or drawn from your account information): the items ordered, any discount or gift code applied, your name, billing and shipping addresses, email address, phone number, and possibly payment information (depending on the payment method that you select). 

I need all of this information in order to process your order and deliver your product(s). I also need to be able to communicate with you in case there are any questions or issues with your order.

This information is stored in a secure database on the website server. I am the only person with access to this database. If you have an account, you will have access to much of this information by visiting “My Account” on the website. In order to remain compliant with the Internal Revenue Service, I am obligated to maintain purchase records for seven years. If you wish to have your information removed, contact me and I will do the best I can to accommodate your request. 

Cookies

This website uses cookies. Cookies are small bits of data that the website server sends to your web browser. Your browser may store that data and provide it back to the website server in the future. Cookies serve a number of purposes. For example, websites that allow you to remain logged in even after you close your browser are using cookies to confirm that it is, indeed, the same browser (and thus, hopefully, the same person) visiting the website again. 

Many of the uses of cookies directly support you—such as remembering what item(s) you put in your shopping cart the day before or allowing you to share content from this website to your social media platform(s). 

This site also collects anonymized cookies (in other words, without any personally identifying information) about how website visitors interact and engage with the various pages. I use this information to make the website better! 

You are able to delete the cookies that this website has sent to your browser. You are also able to disable cookies in your browser’s settings. Information about how to do these things is available in your browser’s help files. If you disable cookies, however, you will lose access to much of the functionality of this website. 

Analytics

Each time you visit this website, some high-level, non-identifying information about you (such as the country you are currently located in and your preferred language), some information about your visit (for example, the date and time when it occurred) and some information about your actions on the website (like which pages you visit and how long you spend on each page) is captured, combined with the same types of data from all of the other visitors, and analyzed to provide me with a “big-picture” view of how my website is doing. I use this information to improve my website—for example, if some blog posts are more popular than others, in the future I will write more content on the popular topics. 

Third Party Disclosure

This website has relationships with a variety of other websites and services. This section of the document specifies these relationships and provides links to the privacy policies of those other websites and services. 

  1. WordPress provides the framework for this website. You can find their privacy policy here: https://automattic.com/privacy/
  2. Doteasy.com is my email service provider. You can find their privacy policy here: https://www.doteasy.com/terms/privacy-policy.cfm
  3. Google analytics is used to gather and analyze non-identifying information about site visitors, such as which pages are viewed and for how long, so that I can optimize the design of my website. You can find information on their privacy policy and data use here:
    https://support.google.com/analytics/answer/6004245?hl=en
  4. MailChimp is my email-based newsletter service provider. You can find their privacy policy here: https://mailchimp.com/legal/privacy/
  5. Gravatar is used by WordPress to access avatars previously established by individuals and include those avatars with the comments posted by those individuals. You can find their privacy policy here: https://automattic.com/privacy/
  6. WooCommerce is the service I use to manage the store portion of the website. You can find their privacy policy here: https://automattic.com/privacy/
  7. PayPal is one of the two payment service providers that I use. You can find their privacy policy here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev
  8. Stripe is one of the two payment service providers that I use. You can find their privacy policy here: https://stripe.com/gb/privacy

International and non-Colorado Visitors

Unfortunately, due to Colorado Cottage Food laws, I am able to ship orders only to Colorado, USA, addresses. 

Children’s Privacy and Protection

This website does not market to, serve, or knowingly collect any personally identifying information from children under the age of 18 years old. The content and products available through this website are designed for adults. 

Sales Tax

Iron Chicken Kitchen collects sales tax on orders originating from Colorado, which is where the business has its only physical presence (or nexus). Sales tax will vary, depending on the location where the purchase is made. For more information, visit the Colorado Department of Revenue website.

Legal and Copyright Disclaimer

The website IronChickenKitchen.com and its contents (including but not limited to graphics, text, blog content, photographs, product descriptions, product trade names and videos)—with the exception of text explicitly marked as a quotation from a person not affiliated with Iron Chicken Kitchen and not directly referring to any product or service of Iron Chicken Kitchen—are protected under the US Copyright Act of 1976 and all other applicable international, federal, state and local laws, and all rights are reserved. You may not reuse, distribute, or modify any of this content with first receiving explicit permission from the owner.